Patient Services &
Privacy Notice
Information for patients regarding your rights, billing, and how to access your medical records.
Patient Privacy Notice
Southern Berkshire Ambulance Squad is committed to protecting your health information. Our full Notice of Privacy Practices describes how we may use and disclose your medical information and explains your rights as a patient.
Billing questions
For questions about your invoice or insurance claim, call (413) 528-3632 and select option 3 for billing. You may also find answers to common billing questions in our FAQ.
Request medical records
To request a copy of your Prehospital Care Report (PCR) or other medical records, contact our Privacy Officer in writing at:
Privacy Officer
Southern Berkshire Ambulance Squad
31 Lewis Avenue
Great Barrington, MA 01230
Or contact us online. Please include your name, date of service, and a description of the records requested. We may charge a fee for copying and mailing.
More for patients and families
Answers to common billing, insurance, and ambulance access questions.
View FAQ Patient rights Notice of Privacy PracticesOur full HIPAA Notice of Privacy Practices describing how your medical information may be used and disclosed.
Read notice Get in touch Contact usSend a message to our office or find our hours and location.
ContactYou can make a difference.
Southern Berkshire Ambulance Squad is a 501(c)(3) nonprofit. We rely on community donations to keep our ambulances on the road and our crews ready. Every gift makes a difference.
